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Read Our Support Policy

Privacy Policy

At Standard Global Service Bank, your privacy and trust are at the heart of everything we do. This Privacy Policy explains how we collect, use, and protect your personal and financial information to ensure a secure and transparent banking experience.

1. Types of Information We Collect

Personal Information:
When you open an account or access our banking services, we collect basic personal details such as your full name, email address, phone number, date of birth, and official identification documents.

Banking and Transaction Information:
We collect information related to your accounts, deposits, withdrawals, fund transfers, and loan applications to provide efficient and compliant banking operations.

Payment and Card Information:
To process your transactions, we may securely collect your debit or credit card information, account numbers, and other payment details. All data is encrypted and handled through secure, compliant systems.

Usage Data:
We collect non-personal information, including IP addresses, browser type, and device identifiers. This helps us improve user experience, maintain system performance, and enhance fraud prevention.

2. Ensuring the Security of Your Information

Standard Global Service Bank employs advanced security measures such as encryption, firewalls, and multi-factor authentication to keep your information safe.

User Accounts: Information is retained as long as your account remains active or until you request deletion.

Transaction Records: Maintained for legal, audit, and compliance purposes.

Service Data: Stored temporarily to improve operations and resolve any service issues.

3. Information Sharing with External Parties

We do not sell, trade, or disclose your personal or financial information to third parties without your explicit consent.

Exceptions:
Information may be disclosed only when required by law, regulatory authorities, or for enforcing policies and protecting the rights, property, or safety of our customers and institution.

4. Duration of Information Retention

Customer Accounts: Retained for the duration of your banking relationship or until deletion is requested.

Transaction Data: Stored for the period mandated by applicable financial laws and regulations.

Service Logs: Maintained for auditing, compliance, and system security.

5. Your Rights and Choices

As a valued customer, you have the right to access, correct, or request deletion of your personal data. You can also modify your privacy preferences or contact us directly for further assistance.

Standard Global Service Bank remains committed to maintaining your trust by handling your information responsibly and transparently.

© Standard Global Service Bank. All Rights Reserved.

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