At Standard Global Service Bank, your privacy is our priority. We are committed to protecting your personal, financial, and transactional information with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
We collect different types of information to provide and improve our services:
a. Personal Information
When you open an account or use our banking services, we may collect your:
Full name, address, phone number, and email address
Date of birth and government-issued identification details
Employment and financial information (where required)
b. Transaction and Account Information
We collect data about your transactions, deposits, withdrawals, transfers, and account balances to maintain accurate records and comply with financial regulations.
c. Payment Details
For card services or online transactions, we may collect debit or credit card numbers, bank details, and payment references — all processed using secure, encrypted systems.
d. Usage and Technical Data
When you visit our website or mobile application, we may collect non-personal information such as:
IP address, browser type, and operating system
Device identifiers and access times
Browsing patterns and session data
This helps us improve our online services and protect against unauthorized access.
We use your information to:
Provide and maintain banking services
Process transactions, payments, and account requests
Verify your identity and prevent fraud
Send notifications, updates, or service alerts
Comply with legal and regulatory obligations
Improve our products, services, and website performance
We apply strict technical and organizational safeguards to protect your data from loss, theft, misuse, or unauthorized access. These include:
Secure encryption of all sensitive data
Two-factor authentication and firewalls
Regular monitoring of systems for security threats
Restricted staff access to customer data
Your security is a shared responsibility — please protect your passwords and avoid sharing confidential information through unsecured channels.
We retain your data only for as long as necessary to provide services, comply with regulations, or resolve disputes:
Customer accounts: Kept active until you close the account or request deletion.
Transaction data: Retained for the period required by banking and financial regulations.
Service logs: Stored temporarily for security and auditing purposes.
Once data is no longer required, it is securely deleted or anonymized.
We do not sell, trade, or rent your personal information to third parties.
However, we may share data with trusted entities under strict confidentiality, such as:
Regulatory and law enforcement agencies (as required by law)
Payment processors and financial networks (for authorized transactions)
Service providers supporting our IT, analytics, and customer service operations
All third-party partners must comply with our privacy and data protection policies.
Our website uses cookies to enhance user experience, remember preferences, and analyze site performance. You can manage cookie preferences through your browser settings, but disabling them may affect certain features of our website.
As a customer, you have the right to:
Access and review your personal data
Request correction or deletion of inaccurate information
Withdraw consent for data processing (where applicable)
Object to certain types of processing or marketing communication
To exercise your rights, please contact our Data Protection Team at privacy@standardglobalservicebank.com.
If we transfer your information across borders, it will be done in compliance with applicable data protection laws, ensuring that your information remains secure and protected.
We may update this Privacy Policy from time to time to reflect changes in our practices or regulations. The revised policy will be posted on our website with the updated date. Continued use of our services means you accept these updates.
For questions or concerns regarding this Privacy Policy, please contact:
Standard Global Service Bank – Data Protection Office
📧 Email: privacy@standardglobalservicebank.com
🌐 Website: www.standardglobalservices.com
📞 Phone: +[official number]
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